Refund policy
How to exchange or return?
You must notify us of a defect or error made in the product or its products, either from use or use in order for your return to process.
- E-mail: info@alzasgroup.com
In the event that no changes have been made to the vehicle, it will not be used or used in this condition.
Whether it is returned product status:
- After the product is sent to us, it is checked upon delivery.
- If the product is suitable for return, the 2-10 product return process is completed.
- It is sent back to you as directed in accordance with the product purchase.
- When your return is complete, your customer will inform you about the size via Whatsapp.
Which products do I have a return/exchange request for?
No product can be returned or refunded regarding the condition of use.
There is a problem in production. What should be needed?
You can get this product, please contact the customer representative via Whatsapp as soon as possible. You can send it to us with a counter payment for the referral of your customer dealer. We will be renewed regarding the exam and stock related to our quality control system and will be delivered to you as soon as possible.
You must notify us of a defect or error made in the product or its products, either from use or use in order for your return to process.
- E-mail: info@alzasgroup.com
In the event that no changes have been made to the vehicle, it will not be used or used in this condition.
Whether it is returned product status:
- After the product is sent to us, it is checked upon delivery.
- If the product is suitable for return, the 2-10 product return process is completed.
- It is sent back to you as directed in accordance with the product purchase.
- When your return is complete, your customer will inform you about the size via Whatsapp.
Which products do I have a return/exchange request for?
No product can be returned or refunded regarding the condition of use.
There is a problem in production. What should be needed?
You can get this product, please contact the customer representative via Whatsapp as soon as possible. You can send it to us with a counter payment for the referral of your customer dealer. We will be renewed regarding the exam and stock related to our quality control system and will be delivered to you as soon as possible.